Frequently Asked Questions

How do I register an account in the Ozwin casino?

Registering with Ozwin Casino is a simple task that can be completed quickly. Start by clicking on the prominent "Sign Up" button in green. Then, fill out the form that appears with your personal information, such as your full name, gender, address, email, phone number, password and preferred currency. Remember to read and agree to the casino's terms and conditions before finalizing your registration. Lastly, verify your email for future updates. And now you can start playing all of our games with ease.

What if I forget my password and want to change it?

If you have forgotten your password, don't fret! Simply click on the "Forgot your password?" link located above the Sign In button. Enter your email address and we will send you instructions on how to reset it. If you need additional assistance, our team is always ready to help. To change your password, access the Security tab within your profile, enter your current and new passwords, then save the changes.

Can I play for free?

Absolutely! You can try out demo versions of our games, whether you are not logged in to your Ozwin Casino account on desktop or if you choose "Practice Mode" when creating an account on mobile.

Is Ozwin Casino safe?

Security is of the utmost importance at Ozwin Casino. Rest assured that playing at our casino is completely safe, as we employ state-of-the-art technology to protect your personal information and ensure your privacy.

How do I claim bonuses?

Once you have logged into your casino account, navigate to the "Cashier" page. Under the "Coupons" tab, you will find a list of all available bonuses. You can choose one of these offers or enter a code that you have obtained from another source.

What currencies are accepted?

At Ozwin casino, we accept five international currencies and seven cryptocurrencies. These include the Australian dollar, the New Zealand dollar, the Canadian dollar, US Dollar, Euro; Bitcoin Cash, Dogecoin Ethereum Litecoin Tether Ripple.

How fast will my deposit be credited to my account?

Eliminate the typical headaches associated with gambling by playing with us! Quickly and easily replenish your account so you can focus on having fun!

How long do I wait for a withdrawal?

The withdrawal form provides the most current and accurate information for various countries and payment methods. Typically, payouts are processed promptly, often instantly, although bank transfers may take up to three business days. Your withdrawal request must be approved by Ozwin casino, but this process typically only takes a day.

Should I verify my identity for depositing and withdrawing?

Before you can withdraw funds from your casino account, you must first complete verification. To begin, navigate to your profile and upload the necessary documents in the designated fields.

Are there any personal or exclusive bonuses?

As a dedicated player at Ozwin online casino, you will be rewarded with tailored offers and access to exclusive loot boxes. Joining our loyalty program is simple, simply sign up and you're in!

What should I do if the game is not starting or is freezing?

First, don't stress - if you placed a bet, it will remain valid and the round will have been completed. You can confirm the outcome in your transaction history. If there is no record of your bet, it was not accepted. You can try the following steps to resolve the issue. 1. Reopen the game 2. Refresh the casino page 3. Clear your internet browser's history, cookies, and cache.

How well is my personal data protected?

At Ozwin, ensuring the safety of our clients' data is a top priority. We employ necessary encryption methods and collaborate with reputable software and payment providers.If you have any remaining questions, please do not hesitate to reach out to us.